Terms & Conditions / Privacy Policy

About us

Company details. Rounton Coffee Limited (company number 08850668) ("we", "us" and "our") is a company registered in England and Wales and our registered office is at East Rounton, East Rounton, Northallerton, North Yorkshire, England, DL6 2LG. Our VAT number is 182711119. We operate the website https://rountoncoffee.co.uk/.

Contacting us. To contact us telephone our customer service team at 01609 765034 or email help@rountoncoffee.co.uk. How to give us formal notice of any matter under the Contract is set out in clause - Communications Between Us.

Consumer rights vs business rights. Consumer laws are there to protect consumer customers and, accordingly, consumer and business customers do not have the same rights in these Terms (as defined below). For example, business customers can't cancel their orders, they instead benefit from different rights where there is a problem with a product, and we don't compensate them in the same way for losses caused by us or our products. Where a term applies just to businesses or just to consumers, this is clearly stated. You are a business customer if you are buying products wholly or mainly for use in connection with your trade, business, craft or profession, even if you are an individual.

Our contract with you

Our contract. These terms and conditions ("Terms") apply to the order by you and supply of goods by us to you ("Contract"). No other terms are implied by trade, custom, practice or course of dealing.

If you are a business customer, this is our entire agreement with you. If you are a business customer these Terms constitute the entire agreement between us in relation to your purchase. You acknowledge that you have not relied on any statement, promise, representation, assurance or warranty made or given by us or on our behalf which is not set out in these Terms, and that you have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in that is not set out in the Contract.

Language. These Terms and the Contract are made only in the English language.

Placing an order and its acceptance

Placing your order. Please follow the onscreen prompts to place an order. Each order is an offer by you to buy the goods specified in the order ("Goods") subject to these Terms.

Correcting input errors. Our order process allows you to check and amend any errors before submitting your order to us. Please check the order carefully before confirming it. You are responsible for ensuring that your order is complete and accurate.

Acknowledging receipt of your order. After you place an order, you will receive an email from us acknowledging that we have received it, but please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described in this clause.

Accepting your order. Our acceptance of your order takes place when we send you an email that confirms the Goods have been dispatched ("Dispatch Confirmation"). The Contract between you and us will only be formed when we send you the Dispatch Confirmation.

If we cannot accept your order. If we are unable to supply you with the Goods for any reason, we will inform you of this by email and we will not process your order. If you have already paid for the Goods, we will refund you the full amount including any delivery costs charged as soon as possible.

Our goods

The images of the Goods on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the Goods. The colour of your Goods may vary slightly from those images.

Although we have made every effort to be as accurate as possible, all sizes, weights, capacities, dimensions and measurements indicated on our site have a 3% tolerance.

The packaging of your Goods may vary from that shown on images on our site.

We reserve the right to amend the specification of the Goods if required by any applicable statutory or regulatory requirement.

Delivery, transfer of risk and title

We will contact you with an estimated delivery date, which will be within 30 days after the date on which we email you to confirm our acceptance of your order. Occasionally our delivery to you may be affected by an Event Outside Our Control. See clause (Events outside our control) for our responsibilities when this happens.

Delivery is complete once the Goods have been unloaded at the address for delivery set out in your order and the Goods will be at your risk from that time.

You own the Goods once we have received payment in full, including of all applicable delivery charges.

If we fail to deliver the Goods, our liability is limited to the cost of obtaining replacement goods of a similar description and quality in the cheapest market available, less the price of the Goods. However, we will not be liable to the extent that any failure to deliver was caused by an Event Outside Our Control, or because you failed to provide adequate delivery instructions or any other instructions that are relevant to the supply of goods.

If you fail to take delivery within 5 days after the day on which we notified you that the Goods were ready for delivery, we may resell part of, or all the Goods and after deducting any reasonable storage and selling costs, account to you for any excess over the price of the Goods or charge you for any shortfall below the price of the Goods.

International delivery

We may be able to deliver to certain countries outside of the United Kingdom ("International Delivery Destinations"). However, there are restrictions on some Goods for certain International Delivery Destinations, so please contact us directly before ordering Goods intended for any International Delivery Destinations to check if we are able to perfect such delivery.

If you order Goods from our site for delivery to one of the International Delivery Destinations, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount.

You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.

You must comply with all applicable laws and regulations of the country for which the Goods are destined. We will not be liable or responsible if you break any such law.

Price of goods and delivery charges

The prices of the Goods will be as quoted on our site at the time you submit your order. We take all reasonable care to ensure that the prices of Goods are correct at the time when the relevant information was entered onto the system. However, please see this clause for what happens if we discover an error in the price of Goods you ordered.

Prices for our Goods may change from time to time, but changes will not affect any order you have already placed.

The price of Goods excludes VAT (where applicable) at the applicable current rate chargeable in the UK for the time being. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Goods in full before the change in VAT takes effect.

The price of the Goods does not include delivery charges. Our delivery charges are as advised to you during the check-out process, before you confirm your order.

We sell a large number of Goods through our site. It is always possible that, despite our reasonable efforts, some of the Goods on our site may be incorrectly priced. We will normally check prices as part of our dispatch procedures so that:

where the Goods' correct price is less than the price stated on our site, we will charge the lower amount when dispatching the Goods to you; and

if the Goods' correct price is higher than the price stated on our site, we will contact you as soon as possible to inform you of this error and we will give you the option of continuing to purchase the Goods at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. However, if we mistakenly accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may cancel supply of the Goods and refund you any sums you have paid.

How to pay

If you are a consumer customer, you can only pay for the Goods using ShopPay, PayPal, Google Pay, Klarna or debit or credit card.

If you are a business customer, you can also pay for Goods using GoCardless or Stripe if you have registered for an account with us, or via bank transfer. For certain payment methods, payment processing fees may be payable by you. We will let you know if this is relevant for your chosen payment method during the order process.

Payment for the Goods and all applicable delivery charges is in advance, unless you are a business customer and paying via GoCardless.

If you are a business customer, you have no set-off rights. If you are a business customer you must pay all amounts due to us under these terms in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).

We charge interest on late payments. If we're unable to collect any payment you owe us we charge interest on the overdue amount at the rate of 4% a year above the Bank of England base rate from time to time. This interest accrues on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You pay us the interest together with any overdue amount.

Some of the Goods we sell to you come with a manufacturer's guarantee. For details of the applicable terms and conditions, please refer to the manufacturer's guarantee provided with the Goods.

Right of return – consumer customers only

This clause applies to consumer customers only.

If you are a consumer, for most of our products bought online, you have a legal right to change your mind about your purchase and receive a refund of what you paid for it, including the delivery costs. This is subject to some conditions, as set out below.

When you cannot change your mind. You cannot change your mind about an order for:

Goods which are liable to deteriorate or expire rapidly;

Goods sealed for health protection or hygiene purposes, once these have been unsealed after you receive them;

Goods that are made to your specification or are clearly personalised; and

Goods which become mixed inseparably with other items after their delivery.

The deadline for changing your mind. If you change your mind about a product, you must let us know no later than 14 days after the day we deliver your Goods.

How to let us know. To let us know you want to change your mind, please contact our Customer Service Team at 01609 765034 or email help@rountoncoffee.co.uk  

You have to return the Goods at your own cost. You must return the Goods to us within 14 days of your telling us you have changed your mind. Returns are at your own cost. You must send the Goods back to us using an established delivery service. If you do this, you should keep a receipt or other evidence from the delivery service that proves you have sent it and when you sent it. If you do not do this, and we do not receive the goods at all or within a reasonable time, we will not refund you.

We only refund standard delivery costs. We don't refund any extra you have paid for express delivery or delivery at a particular time.

We reduce your refund if you have used or damaged a product. If you handle the product in a way which would not be acceptable, we reduce your refund, to compensate us for its reduced value. For example, we reduce your refund if the product's condition is not "as new", price tags have been removed, the packaging is damaged or accessories are missing. In some cases, because of the way you have treated the product, no refund may be due. 

When and how we refund you. We refund you within 14 days of receiving the Goods back from you (or receiving evidence you've sent them to us). We refund you by the method you used for payment. We don't charge a fee for the refund.

Our warranty for the goods

This clause applies to business customers only.

The Goods are intended for use only in the UK. We do not warrant that the Goods comply with the laws, regulations or standards outside the UK.

We provide a warranty that on delivery the Goods shall:

subject to clause 4, conform in all material respects with their description;

be free from material defects in design, material and workmanship; and

be of satisfactory quality (within the meaning of the Sale of Goods Act 1979).

Subject to this clause, if:

you give us notice in writing within a reasonable time of discovery that some or all of the Goods do not comply with the warranty set out in this clause;

we are given a reasonable opportunity of examining the Goods; and

we ask you to do so, you return the Goods to us at your cost,

we will, at our option, repair or replace the defective Goods, or refund the price of the defective Goods in full.

We will not be liable for breach of the warranty set out in this clause if:

you make any further use of the Goods after giving notice to us under this clause;

the defect arises because you fail to follow our oral or written instructions as to the storage, commissioning, installation, use and maintenance of the Goods or (if there are none) good trade practice regarding the same;

the defect arises because of any of the services or utilities (that we do not supply) that the Goods require or otherwise rely upon for their use or operation including, without limitation, the relevant water or power supply not being sufficient in any respect ;

the defect arises as a result of us following any drawing, design or specification supplied by you;

you alter or repair the Goods without our written consent;

the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal storage or working conditions; or

the Goods differ from their description or specification as a result of changes made to ensure they comply with applicable statutory or regulatory requirements.

We will only be liable to you for the Goods' failure to comply with the warranty set out in this clause to the extent set out in this clause.

The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 are, to the fullest extent permitted by law, excluded from the Contract.

These Terms also apply to any repaired or replacement Goods supplied by us to you.

Your rights if there is something wrong with your goods – consumer customers only

This clause applies to consumer customers only.

Your rights and remedies if you are a consumer. We honour our legal duty to provide you with Goods that are as described to you on our website and that meet all the requirements imposed by law.

The Consumers Rights Act 2015 says that Goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your Goods, your legal rights entitle you to the following:

Up to 30 days: if your Goods are faulty, then you can get a refund.

Up to six months: if your Goods cannot be repaired or replaced, then you are entitled to a full refund in most cases.

Up to six years: if your Goods do not last a reasonable length of time you may be entitled to some money back.

Return the product to us. If you think there is something wrong with your product, you must  contact our Customer Service Team on 01609 765034 or email help@rountoncoffee.co.uk.

Our liability to consumers. We are responsible for losses you suffer caused by us breaking this Contract, unless the loss is:

Unexpected. It was not obvious that it would happen and nothing you said to us before we accepted your order meant we should have expected it (so, in the law, the loss was unforeseeable).

Caused by a delay outside our control. As long as we have taken the steps set out in clause 15, we are not responsible for delays outside of our control.

Avoidable. Something you could have avoided by taking reasonable action.

A business loss. Our liability for any loss you suffer in connection with your trade, business, craft or profession is limited, as set out in this clause.

LIMITATION OF OUR LIABILITY – business customers

This clause applies to business customers only.

References to liability in this clause include every kind of liability arising under or in connection with the Contract including but not limited to liability in contract, tort (including negligence), misrepresentation, restitution or otherwise.

Nothing in these Terms limits or excludes our liability for:

death or personal injury caused by our negligence;

fraud or fraudulent misrepresentation;

breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);

any other liability that cannot be limited or excluded by law.

Subject to this clause, we will under no circumstances be liable to you for:

any loss of profits, sales, business, or revenue;

loss or corruption of data, information or software;

loss of business opportunity;

loss of anticipated savings;

loss of goodwill; or

any indirect or consequential loss.

Subject to this clause, our total liability to you for all losses arising under or in connection with the Contract will in no circumstances exceed the price of the Goods.

Except as expressly stated in these Terms, we do not give any representations, warranties or undertakings in relation to the Goods. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Goods are suitable for your purposes.


If you are a consumer customer, we can end our contract with you for Goods and claim any compensation due to us if:

you do not make any payment to us when it is due and you still don't make payment within 5 days of our reminding you that payment is due;

you do not, within a reasonable time of us asking for it, provide us with information, cooperation or access that we need to provide the Goods; or

you do not, within a reasonable time, either allow us to deliver the Goods to you or collect it from us.

If you are a business customer, without limiting any of our other rights, we may suspend the supply or delivery of the Goods to you, or terminate the Contract with immediate effect by giving written notice to you if:

you commit a material breach of any term of the Contract and (if such a breach is remediable) fail to remedy that breach within 5 days of you being notified in writing to do so;

you fail to pay any amount due under the Contract on the due date for payment;

you suspend, threaten to suspend, cease or threaten to cease to carry on all or a substantial part of your business; 

or your financial position deteriorates to such an extent that in our reasonable opinion your capability to adequately fulfil your obligations under the Contract has been placed in jeopardy.

Termination of the Contract shall not affect your or our rights and remedies that have accrued as at termination.

Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after termination shall remain in full force and effect.

Events outside our control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the Contract that is caused by any act or event beyond our reasonable control ("Event Outside Our Control").

If our supply of Goods is delayed by an Event Outside Our Control:

we will contact you as soon as possible to let you know and do what we can to reduce the delay. As long as we do this, we won't compensate you for the delay; and

our obligations under the Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Goods to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

You may cancel the Contract affected by an Event Outside Our Control which has continued for more than 45 days. To cancel please contact us. If you opt to cancel, you will return (at our cost) any relevant Goods you have already received and we will refund the price you have paid, including any delivery charges.

Communications between us

When we refer to "in writing" in these Terms, this includes email.

Any notice or other communication given by one of us to the other under or in connection with the Contract must be in writing and be delivered by hand, sent by pre-paid first class post or other next working day delivery service, or email.

A notice or other communication is deemed to have been received:

if delivered by hand, at the time the notice is left at the proper address;

if sent by pre-paid first class post or other next working day delivery service, at 9.00 am on the second working day after posting; or

if sent by email, at 9.00 am the next Business Day after transmission.

In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.

The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.


Personal data. How we use any personal data you give us is set out in our Privacy Policy.

We can transfer our contract with you, so that a different organisation is responsible for supplying your product. We'll tell you in writing if this happens and if you are a consumer customer we'll ensure that the transfer won't affect your rights under the contract.

Variation. Any variation of the Contract only has effect if it is in writing and signed by you and us (or our respective authorised representatives).

Even if we delay in enforcing this contract, we can still enforce it later. We might not immediately chase you for not doing something (like paying) or for doing something you're not allowed to, but that doesn’t mean we can't do it later.

If a court invalidates some of this contract, the rest of it will still apply. If a court or other authority decides that some of these terms are unlawful, the rest will continue to apply.

Nobody else has any rights under this contract. This contract is between you and us. Nobody else can enforce it and neither of us will need to ask anybody else to sign-off on ending or changing it.

Governing law and jurisdiction. 

This Contract is governed by English law and each party irrevocably agrees to submit all disputes arising out of or in connection with this Contract to the exclusive jurisdiction of the English courts.

If you are a consumer customer then, wherever you live, you can bring claims against us in the English courts, and if you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in. If you are a consumer customer, we can claim against you in the courts of the country you live in.

When you purchase something from our shop, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our shop, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our shop, new products and other updates.

We currently use Google Analytics (traffic analysis, SEO optimization) and Klaviyo (mailing lists & email marketing). Feel free to check out their own Privacy Policies to find out more.

We also use social buttons provided by services like Twitter, Instagram, LinkedIn and Facebook. Your use of these third party services is entirely optional. We are not responsible for the privacy policies and/or practices of these third party services, and you are responsible for reading and understanding those third party services’ privacy policies.

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at Rounton Coffee Ltd, East Rounton, Northallerton, North Yorkshire, DL6 2LG, United Kingdom or through any of the means outlined on our contact us page.

We may use your personal information for the following reasons:

- To process your order(s)

- To serve website content and advertisements to you

- To administer this website

- For statistical purposes to monitor this websites performance

- If you have consented, to notify you of products, special offers or news

- To notify you of a prize win, if you have entered and won a competition. Please see ‘Competitions and Promotions’ below

- If you create an account while shopping on this website you will be given an option to opt-in to receiving information by email. If you agree to opt-in then we may contact you to notify you of products, special offers or news

- You agree that you do not object to us contacting you for any of the above purposes whether by email, telephone or in writing and you confirm that you do not and will not consider any of the above as a breach of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

- If you have actively consented, to share your details with selected third parties for promotional use.

You may unsubscribe from email newsletters at any time by clicking ‘unsubscribe’ on our email newsletters or by contacting our customer service team on 01609 882984 or by email to info@rountoncoffee.co.uk (Monday to Friday 08:00 – 16:00)

Please be aware that we are entitled to disclose your personal information to the police or any other regulatory or government authority investigating suspected illegal activities if we are asked to do so.

Our shop is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


If you choose a direct payment gateway to complete your purchase, then Barclaycard shops your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is shopd only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa and MasterCard.

PCI-DSS requirements help ensure the secure handling of credit card information by our shop and its service providers.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our shop’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions.


When you click on links on our shop, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and shopd with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies are tiny text files stored on your computer when you visit certain web pages. On this site we use cookies to keep track of how you’re using our site, what you have in your basket, and to remember you when you return to our site.

Please be aware that cookies can't harm your computer. We don't store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, in helping us to identify and resolve errors.

We also use basic Google Analytics cookies for tracking site performance and usage. The Google Analytics JavaScript libraries use HTTP cookies to remember what a user has done on previous pages/interactions with the website. Please note that Google Analytics does not store any personal information about users.

If you'd like to learn more about cookies in general and how to manage them, visit aboutcookies.org.

Please note that we are not responsible for the content of external websites.

Third Party Cookies

When you use this site you may notice some cookies that are not related to Rounton Coffee or Shopify. When you visit a page that contains embedded content, for example from Vimeo, you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

By using this site, you warrant that you are legally capable of entering into binding contracts and that the personal information which you are required to provide is accurate, current and complete in all respects. You also warrant that you will notify us immediately of any changes to your personal information by updating your online account or contacting our Customer Service team via email or through one of the methods outlined above.

This site is governed by English law. Any dispute arising from, or related to, such contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our shop is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please contact us.

[Rounton Coffee Ltd, East Rounton, Northallerton, North Yorkshire, DL6 2LG]

Non-consumable goods

We will accept returns of any equipment or faulty goods. Equipment or merchandise must be returned unused in its original packaging to Rounton Coffee Ltd, East Rounton, Northallerton, North Yorkshire, DL6 2LG. Returns must be made within 14 days of delivery. Non-faulty goods must be returned at your own cost and you must provide evidence of having returned the item. Postage will be refunded for goods to be found faulty.

Consumable goods

Whilst we want you to be happy with your order, as coffee is a consumable good we will only replace or refund coffee if it is faulty or damaged in any way. This is subject to assessment by our Customer Service team and Head of Coffee, as applicable. Please contact our Customer Service team (Monday to Friday 08:00 -16:00) on 01609 882984 or by email info@rountoncoffee.co.uk in this instance. They will then work with you to resolve the issue.


Recurring subscriptions

Please note that these our recurring subscriptions (i.e. those that have automatic repeat payment) can be cancelled at any time by contacting our Customer Service team (Monday to Friday 08:00-16:00) on 01609 882984 or info@rountoncoffee.co.uk detailing ‘CANCEL SUBSCRIPTION’

If payment fails for a recurring subscription we will attempt to take the payment from the nominated card again two days later up to a total of three times. If this final attempt fails we will contact you by email to advise you of this. Please note that your coffee will not be roasted and despatched until payment is processed. Your subscription date will then reset to the day the successful payment was taken.



When entering any of our competitions or prize draws, you provide your name, email address and contact address.

Winners will be contacted by email. A reply to this email confirming details required to administer the prize will need to be received by Rounton Coffee in 7 days or a new winner will be chosen. This process will then repeat.

If you have entered a competition the information you share with us (such as your name, email, address and telephone number) will not be shared with any other company unless clearly stated on the competition entry page.

All discount codes are valid for 7 days unless otherwise stated and can be terminated, extended or amended by Rounton Coffee Ltd at any time.

Rounton Coffee Ltd reserve the right to cancel a competition at any time.

Winners chosen by Rounton Coffee Ltd are final and will not enter into any discussions on this.